Product
Repair & Servicing
Innamoramento pieces are not designed to be disposable. They are designed to be maintained, restored, and preserved.
1. Lifetime Service Program
All Innamoramento pieces are eligible for lifetime servicing, regardless of warranty status.
2. Structural Repairs
We may repair structural issues, damaged components, hinges, closures, handle connections, or internal fittings.
3. Surface Restoration
Where possible, we may offer polishing, gloss recovery, surface refinement, or refinishing.
4. Component Replacement
We may replace magnets, closures, hinge components, internal fittings, or other functional elements depending on model availability.
5. Paid Repairs
Damage outside warranty coverage may be repairable for a service fee. A quote will always be provided before any paid work begins.
6. What May Not Be Repairable
Severe impact damage, heat deformation, chemical damage, deep structural cracks, or heavily modified pieces may not always be repairable.
7. Turnaround Time
Typical servicing time is 7–21 business days after the item is received, depending on complexity and material availability.
8. Service Request
To request service, email: [CONTACT EMAIL]
Include order number (if available), issue description, clear photos, and preferred contact details.
9. Ownership Philosophy
An Innamoramento piece is not seasonal. It is an object designed to remain with you, and we support it for as long as it exists.