Customer Care

Care Guide

An Innamoramento piece is designed to be kept, maintained, and handled with intention.

1. Daily Handling

Handle the piece with care. Avoid dropping, hitting, compressing, or placing heavy objects on it.

2. Cleaning

Clean gently with a soft, dry microfiber cloth. Do not use alcohol, solvents, abrasive cloths, household cleaners, or chemical products.

3. Heat and Sunlight

Avoid prolonged exposure to direct sunlight, high heat, heaters, hot cars, or extreme temperature changes.

4. Water and Moisture

Avoid contact with water, rain, humidity, and liquids. If the piece gets wet, gently dry it with a soft cloth.

5. Storage

Store the piece in its dust bag when not in use. Keep it in a dry place away from pressure, heat, and sharp objects.

6. Travel

When traveling, place the piece in protective packaging or a structured compartment. Do not pack it under heavy items.

7. Surface Aging

Small signs of wear may appear over time. These are part of the life of the object and are not automatically considered defects.

8. Service

For restoration, repair, or inspection, contact Innamoramento through the Repair & Servicing page.