Customer Care
Care Guide
An Innamoramento piece is designed to be kept, maintained, and handled with intention.
1. Daily Handling
Handle the piece with care. Avoid dropping, hitting, compressing, or placing heavy objects on it.
2. Cleaning
Clean gently with a soft, dry microfiber cloth. Do not use alcohol, solvents, abrasive cloths, household cleaners, or chemical products.
3. Heat and Sunlight
Avoid prolonged exposure to direct sunlight, high heat, heaters, hot cars, or extreme temperature changes.
4. Water and Moisture
Avoid contact with water, rain, humidity, and liquids. If the piece gets wet, gently dry it with a soft cloth.
5. Storage
Store the piece in its dust bag when not in use. Keep it in a dry place away from pressure, heat, and sharp objects.
6. Travel
When traveling, place the piece in protective packaging or a structured compartment. Do not pack it under heavy items.
7. Surface Aging
Small signs of wear may appear over time. These are part of the life of the object and are not automatically considered defects.
8. Service
For restoration, repair, or inspection, contact Innamoramento through the Repair & Servicing page.