Privacy Policy

[LEGAL COMPANY NAME]

[REGISTERED ADDRESS]

[VAT / COMPANY NUMBER]

[CONTACT EMAIL]

We may collect information provided directly by the customer, including name, email address, phone number, billing address, shipping address, order details, and customer support messages.

We may also collect technical information automatically, including IP address, device type, browser type, pages visited, referral source, cookies, and analytics data.

We use personal data to process orders, manage payments, arrange delivery, provide customer support, prevent fraud, improve website performance, send order updates, and send marketing communication only when consent has been given.

For customers in the European Union, we process personal data under GDPR based on contractual necessity, legal obligation, legitimate interest, and consent.

We may share data with trusted service providers including payment processors, shipping partners, analytics providers, email providers, and technical service providers. We do not sell personal data.

Order data may be kept for accounting and legal purposes. Marketing data is kept until consent is withdrawn. Support communication may be kept for service quality and dispute prevention.

Customers may request access, correction, deletion, restriction of processing, data portability, withdrawal of consent, or file a complaint with a data protection authority.

We use reasonable technical and organizational measures to protect personal data, including secure payment providers, SSL encryption, and restricted internal access.

The website may use cookies for functionality, analytics, performance, and user experience. Customers may manage cookies through browser settings.

For privacy-related requests, contact: [CONTACT EMAIL]